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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A popup will open. It comprises elaborate information about all the actions that you can perform on the given page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of video tutorials describing how to use our hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you need, take a glance at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual people and offers real solutions. We frequently update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, we have a great team of client support engineers available 24x7 and eager to help you with any query. Each support ticket you submit will be responded to in less than 1 hour (the average trouble ticket response time is just 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 117883

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com